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Privacy policy / Personal data

Version February 2024

Identity of the data controller

I-Visa Services Co Ltd, a limited liability company registered in the Trade and Companies Register of Mauritius under the numbers VAT NUMBER 27031036 – Business Registration Number N C10097897, having its registered office Suite 703, level7, Richard House, Remi Ollier Street, Port Louis, Mauritius, is the data controller for the collection and processing of personal data carried out within the framework of its purpose.

The purpose of this confidentiality policy is to explain the content of the processing of personal data implemented by I-Visa Services Co Ltd as part of the operation of its website accessible at the URL address of this site, and the rights available to the persons concerned within the meaning of the regulations in force.

Processing of data carried out by the company

The personal data collected makes it possible to identify the user and facilitate their access to the site and the provision of certain services.

In accordance with the Data Protection Act No. 78-17 of January 6, 1978 and the General Data Protection Regulation (EU) 2016/679 of April 27, 2016, I-Visa Services Co Ltd undertakes to ensure that the collection and the processing of the data it carries out complies with the regulations in force.

This data is processed in accordance with the purposes intended during collection.

Purposes of processing

The purposes of processing data carried out by I-Visa Services Co Ltd on this site are:

- management of ESTA, ETA, Evisa and/or PLF applications;
- accounting management;
- customer administrative follow-up;
- management of a website;
- the execution of certain applicable legal and regulatory obligations.

The collection and processing of data is limited to the information strictly necessary to achieve the objectives pursued.

Data recipients

The data processed is intended exclusively for all authorized persons and services of this site as well as for its possible subcontractors and partners, and for third party recipients within the framework of the specific purposes of the data processing.

In the event of outsourcing a service, this site ensures respect and integrity of the personal data communicated.

Data retention periods

This site undertakes to restrict the duration of retention of personal data and to ensure that they are kept for a period which does not exceed the duration necessary for the purposes for which they are collected and processed.

Rights of data subjects and exercise of rights

Any natural person, proving their identity, can exercise their right to question, access, rectify, delete, oppose the processing of their personal data for legitimate reasons, portability and limitation of data concerning them .

These people also have the right to object to the processing of their data for commercial prospecting purposes.

Finally, any person can define general or specific directives relating to the conservation, erasure and communication of their personal data after their death. The general directives concern all personal data relating to the person concerned and may be recorded with a trusted digital third party certified by the National Commission for Informatics and Liberties (CNIL). The specific directives, which concern certain data processing mentioned by these directives, must be the subject of specific consent registered with the data controller.

To exercise their rights regarding the processing of personal data managed by this site, the person concerned can send their request by email to the following email address: support@e-visa.online or by post addressed to this site, I- visa Services Co, Suite 703, level7, Richard House, Remi Ollier Street, Port Louis, Mauritius, by attaching a copy of a signed identity document or on the online data deletion form.


This site takes the necessary precautions, given the nature of the data and the risks presented by their processing, to preserve the security of the data, and in particular to prevent them from being distorted, damaged, deleted, or from unauthorized third parties having access to them access.

This site also ensures the enhanced security of personal data by generally implementing all technical and organizational measures to ensure their security, in particular through the use of physical and logical security means.

This site undertakes to notify any violation of personal data to the CNIL and to the persons concerned in the event of a high risk to their rights and freedoms.

Transfer outside the EU

This site, in the event of transfer of data of the persons concerned outside the European Union, takes all necessary measures to ensure that the transfer is subject to a sufficient, appropriate and adequate level of protection.


In accordance with the regulations, the data subject has the right to lodge a complaint with the supervisory authority in the event that one of his or her rights is violated.


The user is informed that, during his visits to the site, cookies may be automatically installed on his internet browser, in particular in order to:
- to establish statistics and volumes of attendance and use of the various elements making up the services. Offered on the site;
- adapt the presentation of the site according to the terminal used;
- adapt the presentation of the site according to the affinities of each user;
- to memorize information relating to a form completed on the site (registration or access to the account, subscribed service, etc.);
- to allow the user to access reserved and personal areas of the site using identifiers;
- to implement security measures, for example when the user is asked to log in to their account again after a certain period of time;
- to share information with advertisers on other websites to offer relevant advertising in line with the user's interests;
- share information on social networks.

A cookie is a set of data which does not directly identify Internet users but which is used to record information relating to their navigation on the site.

The personal data collected is kept by this site for a period not exceeding 60 months.

They are under no circumstances transferred to third parties or used for other purposes.

The Internet browser setting allows you to inform of the presence of cookies and possibly refuse them in the manner described at the following address: https://www.cnil.fr/en/alternatives-third-party-cookies-what-consequences-regarding-consent

The Internet user has the right to oppose, access, modify and delete personal data communicated through cookies under the conditions indicated above.


This site reserves the right to modify the content of this confidentiality policy at any time and to update it regularly according to changes in applicable regulations.